Secure. Reliable. High-Powered Communications
Solutions To Grow Your Enterprise. 

SWtel & Keyivr

No. 1 in Up Time Performance is now No. 1 in PCI Compliance - Find Your Peace of Mind

The most reliable call-center solutions in the industry just got better

&

24/7, 365 days per year availability

PCI-DSS Level 1 Compliant

100% hosted solution, meaning no on-site installation

Multi-currency, multi-lingual & multi-MID

Option to Tokenize payment cards & CPA

Professional voice artist recordings

SMS receipts for completed payments

A stand-alone solution or integrated with existing systems with a range of options, including FTP (SFTP) or API/CRM

INTERACTIVE VOICE RESPONSE (IVR) SYSTEM

Our Interactive Voice Response (IVR) system by Broadsoft reduces the cost per conversation by allowing customers to choose their type of assistance.

By quickly matching callers in your queue to the agents who can best assist them, our software ensures call resolution and satisfied customers in the most cost-effective manner.

AUTOMATIC CALL DISTRIBUTION (ACD)

UC AND CRM INTEGRATION

Identify your callers using unique attributes and display their information on the agent's screen before the call connects, enabling you to quickly deliver personalized solutions.

Most people don't have time to wait in a queue. It's vitally important for your customers to connect to you without delays or busy tones.

QUEUING

REPORTING

Precise reports are a crucial means for calculating critical call-center metrics. View real-time data in charts and graphs, and drill down into the reports for detailed analysis.

Supercharge Your Communications Systems

Call Us Now

(855) 997-9835

Secure. Reliable. High-Powered Communications Solutions

For Your Business.

Copyrights 2019 Southwest Telephone Company. All Rights Reserved. Third party marks are the property of their respective owners.

SWtel.com

Phone: (855) 997-9835

Email: info@swtel.com


SWTel

8275 Eastern Ave. #119

Las Vegas, NV 89123