Secure. Reliable. High-Powered Communications Solutions To Grow Your Enterprise.
SWtel & Keyivr
No. 1 in Up Time Performance is now No. 1 in PCI Compliance - Find Your Peace of Mind
The most reliable call-center solutions in the industry just got better
24/7, 365 days per year availability
PCI-DSS Level 1 Compliant
100% hosted solution, meaning no on-site installation
Multi-currency, multi-lingual & multi-MID
Option to Tokenize payment cards & CPA
Professional voice artist recordings
SMS receipts for completed payments
A stand-alone solution or integrated with existing systems with a range of options, including FTP (SFTP) or API/CRM
INTERACTIVE VOICE RESPONSE (IVR) SYSTEM
Our Interactive Voice Response (IVR) system by Broadsoft reduces the cost per conversation by allowing customers to choose their type of assistance.
By quickly matching callers in your queue to the agents who can best assist them, our software ensures call resolution and satisfied customers in the most cost-effective manner.
AUTOMATIC CALL DISTRIBUTION (ACD)
UC AND CRM INTEGRATION
Identify your callers using unique attributes and display their information on the agent's screen before the call connects, enabling you to quickly deliver personalized solutions.
Most people don't have time to wait in a queue. It's vitally important for your customers to connect to you without delays or busy tones.
Precise reports are a crucial means for calculating critical call-center metrics. View real-time data in charts and graphs, and drill down into the reports for detailed analysis.
Supercharge Your Communications Systems
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Secure. Reliable. High-Powered Communications Solutions
For Your Business.
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Phone: (855) 997-9835
8275 Eastern Ave. #119
Las Vegas, NV 89123