Hosted PBX

Hosted PBX Service Overview


Hosted PBX solutions have made their way into the mass market for consumers thanks to companies like Vonage and cable providers by introducing consumers to basic VOIP services and leveraging that into basic hosted PBX systems.

Southwest Telephone Company takes that model to the next level with a rich set of advanced features, a long history of experience, and a highly competitive pricing structure.

A Hosted PBX platform is only as good as it’s backend infrastructure which is why we work tirelessly to innovate in this space and why we have built out two different facilities on either side of the US.

The Southwest hosted PBX platform is the most economical and advanced option for your small and medium business customers.

1-30 Lines

Basic
$29.99 per user / per month
  • up to 30 Lines
  • includes 750 free minutes
  • includes 1 toll free number
  • includes 100 toll free minutes
  • $0.029 per minute over free minutes
  • Save 5% with an annual contract!

151-500 Lines

Enterprise
$24.99 per user / per month
  • up to 50o Lines
  • includes 750 free minutes
  • includes 1 toll free number
  • includes 100 toll free minutes
  • $0.025 per minute over free minutes
  • Save 5% with an annual contract!

Stand Aone

Basic
$8.99 per user / per month
  • single line
  • includes no free minutes
  • includes no toll free number
  • includes no toll free minutes
  • $0.039 per minute over free minutes
  • no annual contract or commitment!

* Please note a 5% discount is added to your service for every year you sign up for an annual contract (so for example if you sign up for a 2 year commitment you would save 10%, and a 3 year commitment 15%, etc)

** The above price does not include hard ware, customer can bring their own Analog Telephone Adaptor (ATA) or purchase one from Southwest Telephone Company, Inc.


    • Calling Groups
    • Unlimited Mirrored Extensions
    • Find-Me/Follow-Me
    • Video Calling
    • Soft Phone Support
    • Receptionist Interface Software
    • ACD
    • Detailed and Summary Usage Reports

    • Customization MP3 music on hold
    • Easy Web Management
    • Enhanced Voicemail (with Email and Voice alerts)
    • Advanced Call Routing & Auto Attendants
    • Click-To-Dial Web Page and Outlook Integration
    • Time based routing (Multiple Day and Night Schedules)
    • Company Directory / Dial-by-Name

    • Protocol: SIP
    • Audio Codecs: G.729, G.711
    • Video Codecs: H.263, H.264
    • Caller ID Number
    • Caller ID Block (*67)
    • Call Waiting + Caller ID
    • 911 Emergency Calling (Nomadic)
    • Caller ID Name
    • Caller ID Block (permanent)
    • Call Transfer
    • Voicemail to Email
    • Outgoing Caller ID Number
    • Distinctive Ringing
    • Return Call (*69)
    • Outgoing Caller ID Name
    • Call Waiting
    • 3-Way Calling
    • Web Interface Management
    • Detail & Summary Phone Usage Reports
    • Known Monthly Costs
    • Phone Management Access
    • Granular User Interface Permissions
    • Users Manage Own Phone Settings

    • Distinctive Ringing
    • Immediate Scalability Up or Down
    • Call Monitoring
    • Voicemail
    • Unlimited Voicemail Capability
    • Voicemail Notification to Email
    • Voicemail Notification to Cell
    • Remote Voicemail Access
    • Individual Custom Greeting
    • Text Only Voicemail Notification
    • Video Voicemail
    • Call Routing
    • Advanced Follow Me Services
    • Call Forwarding
    • Service Classes
    • Internal/External Transfer
    • Hunt Group Support
    • Next Generation Features
    • Click-to-Dial
    • Global Directory w/Click-to-Dial
    • Personal Directory w/Click-to-Dial
    • True PBX Capabilities from Anywhere
    • Multiple Locations from Single PBX
    • Uniquely Easy Moves, Adds, Changes
    • Shared Extensions

    • Soft phone Compatible
    • Mirrored Extensions
    • Outlook Integration
    • Video Phone Support
    • Automated Custom Tree
    • Fully Customization Greetings
    • Selective Call Routing
    • Selective Call Forwarding to Follow Me Feature
    • Follow Me Services
    • Call Parking
    • Intercom Paging
    • DID Support
    • Notification to Cell Phone
    • Remote Voicemail Access
    • Individual Custom Greeting
    • Receptionists Interface Software
    • Busy Line Feature (BLF)
    • Call Prioritization
    • Skill Level Based Routing
    • Fully Customization Greetings
    • Agent Control of Status
    • Screening Monitoring
    • On Hold Time
    • Voicemail Opt out of Queue
    • Virtual Call Center Capabilities

    • Conferencing Bridges (Unlimited) + $25
    • Email-to-Fax, Fax-to-Email + $25
    • Predictive Dialer + $25 (+ $0.04 per min)

    • Inbound/Outbound Call Recording + $25
    • Local or Toll-Free Number + $5
    • Toll Free Inbound Nationwide + tbd

Supercharge Your Communications System

Contact us now so we can help deliver a custom quote of services and solutions to you right away!